Customer Testimonials

DealerRater logo
DealerRater Apr 23, 2023

We had a wonderful experience buying a used car for my mother-in-law at Nissan of San Bernardino! We couldn't have worked with a better salesman, Johnathan Lopez. He was very courteous, not pushy, answered all our questions and was understanding of her needs. We enjoyed working with him very much We would highly recommend this Dealer and all of their kind and professional staff!

Read at DealerRater

DealerRater logo
DealerRater Sep 8, 2020

Yes, I would recommend to friends and family, Jill Purtell at the service department was truly very helpful and very attentive of our need and made us feel comfortable with our service.

Read at DealerRater

DealerRater logo
DealerRater Sep 1, 2020

Jill was so very professional and personable, would definitely recommend her to anyone there. I always receive great customer service when I take my car in.

Read at DealerRater

DealerRater logo
DealerRater Aug 23, 2020

Jill, a service advisor at Nissan was great. She was knowledgeable, professional, and brought her “A” game with top notch customer service!! A Happy customer!

Read at DealerRater

DealerRater logo
DealerRater May 25, 2020

I had lost confidence in dealership service center and had gone to a new one for me for the first time. I was pleasantly surprised! The service department was great! And they solved my car problem. I will gladly use them again!

Read at DealerRater

DealerRater logo
DealerRater May 17, 2020

Chad in service was great! He really helped me in all aspects while my car was being serviced he even got me a loaner car as my car needed to stay there for a few days. I bought and always service my car here, I love it!

Read at DealerRater

DealerRater logo
DealerRater May 9, 2020

great job on getting items fixed would just like a call back on progress and/ or anything else that might come up that could delay getting vehicle back in timely manner.

Read at DealerRater

DealerRater logo
DealerRater Apr 19, 2020

Anthony in service is always helpful, and kind.. He treats his clients like family..My vehicle is always done in a speedy amount of time.

Read at DealerRater

DealerRater logo
DealerRater Apr 8, 2020

Even though they was a scheduling error and my appointment wasn’t showing up on their calendar and they had already completed there last car they were able to squeeze me in and complete my service promptly and with excellent service.

Read at DealerRater

DealerRater logo
DealerRater Apr 5, 2020

Fast and efficient service. We were greeted with smiles and out of the dealership in less than two hours. The problem was fixed and haven’t had issues so far

Read at DealerRater

DealerRater logo
DealerRater Apr 4, 2020

I did not deal with internet,admen,or dept, they were good and replaced recalls,but my phone still answers when I dont want it to

Read at DealerRater

DealerRater logo
DealerRater Mar 16, 2020

I enjoy coming to this dealership, even for service. Everyone is so friendly and knowledgeable. They try to get you in and out as soon as possible when you bring you vehicle in for service.

Read at DealerRater

DealerRater logo
DealerRater Mar 15, 2020

Chad was very knowledgeable and helpful to get my rogue in shape. He kept me abreast of what was needed and what could wait till me next visit.

Read at DealerRater

DealerRater logo
DealerRater Mar 10, 2020

Everyone is very helpful and polite. They got me in there and outta there before I knew it my car was done. It made taking my car to get its oil changed a nice experience.

Read at DealerRater

DealerRater logo
DealerRater Mar 5, 2020

I bought the $99 maintenance package which I’ve been happy with. Claudio Zamudio was quick to greet me and was Very helpful throughout the appointment. It was quick too! My only complaint is that the complimentary car wash has been unavailable for my last 3 appointments, which is one of the reasons I bought the package in the 1st place. Everything else is good!

Read at DealerRater

DealerRater logo
DealerRater Mar 5, 2020

Great service! They helped me out, explained everything thoroughly, gave me recommendations. I was able to get a ride to work without any complications. Awesome

Read at DealerRater

DealerRater logo
DealerRater Mar 4, 2020

Anthony, the individual who provided the service assistance made my experience exceptional. Quick, honest, and helpful. I feel like I will return to him for other service.

Read at DealerRater

DealerRater logo
DealerRater Mar 3, 2020

They gave me a good deal on my dream car and the sales rep was friendly and assisted me in getting my car same day

Read at DealerRater

DealerRater logo
DealerRater Mar 3, 2020

This is my second having Anthony to service my vehicle. He is helpful and very nice. We will definitely be back if we need to have service done.

Read at DealerRater

DealerRater logo
DealerRater Mar 2, 2020

Great service! I brought my Nissan Maxima in for an oil change and oil filter and Chad, my service advisor was very helpful and courteous. I will most defiantly return for my next service.

Read at DealerRater

DealerRater logo
DealerRater Feb 26, 2020

I bought my car at this dealership and so that is where I do my maintenance and they do a great job. Thank you Larry H. Miller.

Read at DealerRater

DealerRater logo
DealerRater Feb 20, 2020

Paul and Chris are all about excellent service and customer satisfaction. Two difficult repair jobs on a 2001 Nissan Sentra were done as good or better than new. Amazing. Coming back for all service.

Read at DealerRater

DealerRater logo
DealerRater Feb 13, 2020

Service dept employee Anthony was very helpful and knowledgeable regarding my repairs and got my repairs done at a reasonable price and within a very short time period .. will not take my vehicle anywhere else.. was treated like family!!!

Read at DealerRater

DealerRater logo
DealerRater Feb 7, 2020

Great people = great service. I really appreciate the hard work all the service advisors do and always with a smile. A big thank you to Sydney!

Read at DealerRater

DealerRater logo
DealerRater Jan 31, 2020

Exelente servicio!, me atendieron en mi idioma. La persona que estaba en la recepcion no me hizo esperar, me proveyo la informacion que nesesitaba y todos tuvieron una exelente actutud. Gracias

Read at DealerRater

DealerRater logo
DealerRater Jan 27, 2020

SB Nissan has been very accommodating when scheduling service appointments, and very understanding when needing to reschedule. The staff has been very professional and courteous.

Read at DealerRater

DealerRater logo
DealerRater Jan 27, 2020

Anthony in the service department was helpful, clear, and pleasant during my visit. In addition, he called me to let me know when my vehicle was ready.

Read at DealerRater

DealerRater logo
DealerRater Jan 25, 2020

Dominic was very helpful and always try to help me with all my concerns and he was very interested about my timing! He is very polite.

Read at DealerRater

DealerRater logo
DealerRater Jan 23, 2020

This dealership was very helpful. I really appreciated it. They not only did what I came in for but also checked my battery and realized that it needed replacing before the warranty ran out.

Read at DealerRater

DealerRater logo
DealerRater Jan 22, 2020

Everybody here was really helpful and excited to help me with whatever services I had from service to trading in my car, continue doing this.

Read at DealerRater

DealerRater logo
DealerRater Jan 18, 2020

THERE WAS SOMETHING BURNING UNDER MY TRUCK AND SYDNEY TAKE CARE OF IT RIGHT A WAY I LIKE COME DO TO THEY ALWAY TIME CARE ME

Read at DealerRater

DealerRater logo
DealerRater Jan 16, 2020

Service advisors are very polite very helpful they do a very good job on my car every time I take it in especially Claudio samudio

Read at DealerRater

DealerRater logo
DealerRater Jan 6, 2020

Honest people & friendly people. Love coming here because they don’t tell me I need to get unnecessary things. I’ve never had a bad experience.

Read at DealerRater

DealerRater logo
DealerRater Jan 4, 2020

They are always helpful and attentive to my needs. I would always recommend them to a friend for there excellent customer service. They always go above and beyond.

Read at DealerRater

DealerRater logo
DealerRater Jan 2, 2020

It went great everything went smooth got a ride home got picked up car was ready good experience it was done when they said it would be

Read at DealerRater

DealerRater logo
DealerRater Jan 2, 2020

Excellent service from intake to completion. Everyone was courteous. Service was quick and efficient. I was able to use coupons I received in the mail as well.

Read at DealerRater

DealerRater logo
DealerRater Dec 31, 2019

I always choose to bring my nissan here, even now that I no longer have business in the area, I still go out of my way to come here for the fast and friendly service.

Read at DealerRater

DealerRater logo
DealerRater Dec 30, 2019

I had a great visit to the service department. Claudio was awesome! Overall very satisfied with my visit to Larry H Miller Nisssan. Will be coming back.

Read at DealerRater

DealerRater logo
DealerRater Dec 21, 2019

It's an excellent service, I recommended to everybody, this people take a good care of my car, they know exactly what my car needs...I love honest people☺

Read at DealerRater

DealerRater logo
DealerRater Dec 9, 2019

Me antendieron muy bien . Siempre que necesito algo me antienden con mucha amabilidad, Claudio se porto muy amable y atento con migo .. yo los recomiendo 100%

Read at DealerRater

DealerRater logo
DealerRater Nov 29, 2019

Great service department with knowledgeable personnel that answers all questions. I bring my truck for service from oil changes to breaks ,they do it all.

Read at DealerRater

DealerRater logo
DealerRater Nov 26, 2019

Great customer service and good attitude. Ever time I go to get my car service they give me good vibes and great service thank you

Read at DealerRater

DealerRater logo
DealerRater Nov 23, 2019

Nissan San Bernardino has always served my family with exceptional service and has shown honesty and knowledable wisdom on how to care for your vehicle. Staff is amazing. God bless you all!

Read at DealerRater

DealerRater logo
DealerRater Nov 22, 2019

Everyone is great....i got an exspected time of 12:10 bit my car was done by 11:20 Sydney was on top of things... Thankx Syndey...

Read at DealerRater

DealerRater logo
DealerRater Nov 18, 2019

Went to a few different dealerships and were unable to find a dealership that would offer us a decent trade in price for our current car and they were about to get us the car we wanted for the price we could afford.

Read at DealerRater

DealerRater logo
DealerRater Nov 10, 2019

My time there was really good. I was able to get my car looked at at a good time period and I was also given a shuttle to go back home a while they looked in at my car.

Read at DealerRater

DealerRater logo
DealerRater Nov 10, 2019

He helped me so much when I didnt know what 2 do he did more then he should of did 4bme I really appreciate him

Read at DealerRater

DealerRater logo
DealerRater Nov 9, 2019

Cuede muy satisfecho con el servicio al cliente la atención que tiene el personal excelente muchas gracias espero que siempre sea así muchas gracias volveré

Read at DealerRater

DealerRater logo
DealerRater Nov 6, 2019

Very professional took care of my needs and concerns, explained what they did and got me out in a timely manner could not be happier!!

Read at DealerRater

DealerRater logo
DealerRater Oct 31, 2019

Its a great dealer, with a great people,nice cars, I will recommend to any one that wants to buy a car,that Larry H. Miller it's the best place to go

Read at DealerRater

DealerRater logo
DealerRater Oct 30, 2019

Sydney took a very stressful situation for us and was auper friendly and did what she promised she would and then some. Definitely would use this dealership again for service.

Read at DealerRater

DealerRater logo
DealerRater Oct 29, 2019

Been bringing my car here for years and I am very happy with their service dept, my service manager Steve Trevino always takes good care of me and is honest and upfront with the work to be done. It's a pleasure working with him , people like steve keep me coming back

Read at DealerRater

DealerRater logo
DealerRater Oct 27, 2019

I worked with Justin and Chris from the beginning they made me feel welcomed and valued, They were amazing I will most definitely be returning

Read at DealerRater

DealerRater logo
DealerRater Oct 21, 2019

I love the fact that I can call same day and get appointment. Claudio was my service guy excellent customer service was their as soon as I pulled up.

Read at DealerRater

DealerRater logo
DealerRater Oct 21, 2019

Literally the best customer service I've ever received at a service center! I would highly recommend this service center! Paul was great! I really didn't expect to receive the high quality of service!

Read at DealerRater

DealerRater logo
DealerRater Oct 21, 2019

Steven Trevino is the rep who always helps me and helps me get the service I need and want Steven goes above my standards every single time I go to Nissan of San Bernardino. Great guy and does his job the best I've seen thank you Nissan of San Bernardino for Steven Trevino.

Read at DealerRater

DealerRater logo
DealerRater Oct 20, 2019

Service is excellent. Very satisfied and definitely will recommend this dealership to family and friends. Jordan Green is very knowledgeable and was very thorough. Thank you.

Read at DealerRater

DealerRater logo
DealerRater Oct 17, 2019

Good experience. Refreshments and courtesy shuttle offered. Not pushy about unnecessary items for your vehicle or service. One of my better experiences at a dealership.

Read at DealerRater

DealerRater logo
DealerRater Oct 15, 2019

They had the vehicle done the same day. Special thanks to Ron for his customer service. Took care of the issue and I left a happy customer.

Read at DealerRater

DealerRater logo
DealerRater Oct 12, 2019

Had my Nissan NV serviced on Thursday and the service was remarkable great customer service and the staff was very friendly and helpful! Richard, Air One Air Conditioning, Heating & Plumbing

Read at DealerRater

DealerRater logo
DealerRater Sep 24, 2019

Very Pleasant salesman - Malachi Lee. and Moises who processed my paperwork. Very thorough and friendly. Family keeps going back to this particular Nissan dealer - Larry H. Miller. I confirm that I am not associated with any dealership and/or service center.

Read at DealerRater

DealerRater logo
DealerRater Sep 12, 2019

It was great! Costumer service was great, informative and transparent. I was pleased with my visit there. Will definitely take my car to get serviced again.

Read at DealerRater

DealerRater logo
DealerRater Aug 30, 2019

This was the 3 rd Nissan sealer I had been to in a week. They did not take my current car keys as hostage as the others did. Made it a happy fun experience. Easy to work with and actually had the car that was advertised. Other 2 car dealers did not. Loved them

Read at DealerRater

DealerRater logo
DealerRater Aug 20, 2019

My service guy Jordon was very thorough and detailed about letting me know what I need for my car, And his customer service was excellent

Read at DealerRater

DealerRater logo
DealerRater Aug 19, 2019

Lots of cars in line on Saturday morning, but I was checked in pretty quickly and service was good. Disappointed that a complimentary car wash wasn’t included, especially since I had previously purchased the oil change package.

Read at DealerRater

DealerRater logo
DealerRater Aug 17, 2019

I financed my vehicle through Larry H Miller Nissan in San Bernardino the process took a couple of hours but they were determined to get me onto a vehicle. My credit is less than perfect with a repo a couple of years ago. I appreciate this dealership for getting me financed & I am grateful. I get 3 oil changes a year with my vehicle purchase, and I love it. They have a shuttle to drop you off and pick you up they make sure your vehicle is safe to drive before you leave so I say give them a try ...

Read at DealerRater

DealerRater logo
DealerRater Aug 12, 2019

Jordan answered all my questions and also gave me more information about my services. Also told me about all services they have available and kept in touch with me about my car when it was completed.

Read at DealerRater

DealerRater logo
DealerRater Aug 7, 2019

they went up and above had me in and out within 45mins of what i was informed that it would take 1.5 to 2 hours everything was complete and explained thoroughly very great service thx richard

Read at DealerRater

DealerRater logo
DealerRater Jul 29, 2019

This was the only place willing to really work with me and my situation! Because of that, I became a first time car owner! I’m forever thankful.

Read at DealerRater

DealerRater logo
DealerRater Jul 21, 2019

My service manager Richard was awesome and went above and beyond. He even washed my car which i appreciated greatly. My car needed new brakes and an oil change. The shuttle got me to work in a timely manner and my car was ready before i thought i was going to get it. Thank you for the great service and attention to my car.

Read at DealerRater

DealerRater logo
DealerRater Jul 20, 2019

Had my car serviced yesterday, it was a fast & easy service. They told me a wait time and my cat was finished, ready within that amount of time. The people at Nissan of San Bernardino provided great service.

Read at DealerRater

DealerRater logo
DealerRater Jul 18, 2019

Courteous thorough totally took care of business thank you service department they fixed the problem shuttle service was excellent I would definitely recommend it to others

Read at DealerRater

DealerRater logo
DealerRater Jul 16, 2019

Friendly staff but be prepared to wait along time just for simple maintenance on your vehicle even if you have an appt. Also not all staff will acknowledge you while your waiting to be checked in upon drive up. I had to wait quite a few minutes before my advisor finally approached me.

Read at DealerRater

DealerRater logo
DealerRater Jul 15, 2019

I appreciated the care that Jordan Green took to discuss all my car’s needs and recommendations. The three-pack of oil changes is a great deal and I’ll continue to bring my car back here!

Read at DealerRater

DealerRater logo
DealerRater Jul 12, 2019

Soon after I got out of my car to leave it for service, there was an employee preparing my paperwork. Steve checked my car in, and he clearly explained what needed to be done. I appreciated his willingness to explain everything to me as well as his professional, polite manner. While I was waiting for my car, Vlado, the mechanic, and Steve came into the waiting room to show me the worn out break shoes and told me what had to be done to maintain my breaks. Both Vlado and Steve were efficient and polite. A great dealership to get ...

Read at DealerRater

DealerRater logo
DealerRater Jul 10, 2019

Steve was great but this is the second time that I didn’t get my truck washed... I don’t know if this now has to be requested ( never had to before)

Read at DealerRater

DealerRater logo
DealerRater Jul 6, 2019

This facility is great with customers and the service I will recommend it to my friends that have Nissan’s and also you have good variety of cars. Thank you

Read at DealerRater


Leave Us A Review